Servant Leadership

Servant Leadership


Annually certified as a Great Place to Work, Watercrest stands as a beacon of quality senior living by creating a sense of family in a company where servant leaders collaborate to honor our elders.


To Welcome, To Care, To Serve.

Corporate Team


    Marc Vorkapich - Principal and Chief Executive Officer
    Principal and Chief Executive Officer Faith

    "Our collective values will determine the extent to which our collective vision is realized."


    Joan T. Williams - Principal and Chief Financial Officer
    Principal and Chief Financial Officer Genuine

    "Our associates are our greatest asset, therefore our most important investment is in them."

  • Whitney Lane

    Whitney Lane - Senior Vice President of Operations
    Senior Vice President of Operations Excellence

    "When striving for excellence, you must remember to always listen, never stop learning, and to lead with the best version of yourself."


    Rose Pietras - Vice President of Sales and Marketing

    "We have a responsibility to provide our seniors a respectful quality of life deserving of their contributions to our society and our life journey."

  • Michael Marlow

    Michael Marlow - Vice President of Sales Education
    Vice President of Sales Education Service

    "There is no greater usage of our time and talents than to be in service to others. Serving others is not just a way of life, it is a way to live life fully."


    Julio Trejo - National Director of Culinary
    National Director Of Culinary DEPENDABILITY

    "Serving nutritious meals and caring for our seniors is perhaps the greatest responsibility we have. Those who walked before us have given so much and made possible the life we all enjoy"


    Mark Chilcott - Vice President of Development
    Vice President of Development Represent

    "Our call to honor and serve seniors fuels our passion to build the next generation of assisted living communities."


    Jeremy Cairns - Vice President of Construction Management
    Vice President of Construction Management Positive

    "I am honored to have the opportunity to transform a set of building plans into a home for our next Watercrest family member."


    Joni Rozier - Vice President of Finance and Corporate Controller
    Vice President of Finance and Corporate Controller Mentorship

    "By providing our communities with easy-to-use, cost-effective systems from our key partners, our associates focus on serving our residents."

  • Shawn Lane

    Shawn Lane - Director of Information Technology
    Director of Information Technology Optimism

    "Each day is filled with challenges. It is how we handled these challenges that make a difference in your life."


    Angela Bowden - Regional Director of Operations
    Regional Director of Operations Partnership

    "Be a leader that partners, praises, and supports with a vision.  Strive daily to recognize talents and abilities in others and assist them in meeting and exceeding their goals."

  • Johnita Jackson

    Johnita Jackson - Regional Director of Clinical Operations
    Regional Director of Clinical Operations Honesty

    "Honesty, Kindness, Compassion and Love are values we all must possess to ensure our seniors receive the best possible care during this most important time of their lives."


    Sheena Jeffries - Regional Director of Engagement
    Regional Director of Engagement Collective Cooperation

    "My dementia background is rooted in the Montessori techniques for dementia care, which at its foundation holds to the principles of independence, environment, and engagement. What I seek to provide for my residents is a place where they can be themselves, judgement free. A place where they are encouraged and engaged in meaningful experiences where they are able to live, learn and thrive successfully."

  • Kim Sviben

    Kim Sviben - Area Director of Operations
    Area Director of Operations Humanity

    "All human beings deserve to be treated with dignity and respect regardless of the shoes they walk in. I am lucky enough to be able to help people every day and have fun along the way."

  • Michelle Miller

    Area Director of Clinical Operations Empathy

    They say that one person can’t make a difference.  If we all did our best to leave the world a little better than we came into it, the world would be a better place.  Just try to help one person a day.

  • Sebastien Watteau

    Sebastien Watteau - Area Director of Culinary Operations
    Area Director of Culinary Operations Service

    "I hold myself to the standard of cooking healthy food that nourishes the body, shocks the senses , and astounds the soul. It is an honor to serve our community of seniors the meals through which they will continue to celebrate a full life."

  • Shannan Rhodes

    Shannan Rhodes - Sales Specialist
    Sales Specialist Happiness

    “Happiness is a choice that’s available to everyone. The key is to be grateful of each and every thing, every moment good or bad, living in the present and serving others along the way.”


    Stephanie L’heureux - Senior Accountant
    Senior Accountant Dedication

    "Success is loving and believing in a purpose. Caring for others how we want ourselves and families cared for is a truly fulfilling, lifelong commitment."

  • Greg Medlock

    Greg Medlock - Regional Accountant
    Regional Accountant Integrity

    "Ensuring that our team members at our communities understand all aspects of their accounting information translates to members that can effectively help run their communities with a greater confidence."

  • Darlene Wirag

    Darlene Wirag - Accounts Payable Specialist
    Accounts Payable Specialist Kindness

    "Kindness improves our quality of life in the workplace as well as in the community. It brings people together"


    Merrilyn Hale - Payroll Systems Manager
    Payroll Systems Manager Perseverance

    "By fulfilling our commitment to our associates; we provide the platform to fulfill our commitment to our residents."


    Amorina Lacombe - Benefits Coordinator

    “Strive to bring out the best in everyone and help others achieve their maximum potential”


    Christine Schroeder - Executive Assistant

    "It is when we lose ourselves in the service of others that we discover our own purpose and our own happiness."


    Jessica Desjarlais - Talent Acquisition Specialist

    "The most rewarding feeling is to serve others while making a difference in their life."

Community Team

  • Marsha Sottung

    Executive Director - Richmond, VA Service

    "My mission in life is to be kind, caring, compassionate, and to be of service. Over the course of my career, I’ve discovered that the happiest people are those who do the most for others."

  • Nat Watkins

    Executive Director – Macon, GA Attentive

    Being compassionate and thoughtful begins with being attentive to their needs.

  • Hunter Weaver

    Executive Director – Myrtle Beach, SC Passion

    "Every day I will lead with my passion for senior living to fulfill a greater purpose."

  • Matthew Stephen

    Executive Director – Buena Vista, FL VISIONARY

    "When you open the door to possibilities, there is no force equal to a team that is determined to capture that vision."

  • Kathy Wiederhold

    Executive Director – Spanish Springs, FL Commitment

    “It is a blessing to create joy and new experiences for both our residents and our associates every day. Everyone wins on a team that is committed to serve.”

  • Michael Davidson

    Executive Director – Sarasota, FL Loyal

    "Better 3 hours too soon than one minute late."

  • Kim Haddon

    Executive Director – Santa Rosa Beach, FL Dependable

    "Be the reason someone feels seen, heard, valued, loved, and supported."

  • Bobi Kruemberg

    Bobi Kruemberg - Executive Director – St. Lucie West, Fl
    Executive Director – St. Lucie West, FL Purpose

    "The only times that matter are the times we spend making a difference in someone else's life"


    Dawn Osterweil - Executive Director
    Executive Director – Naples, FL Consistency

    "We are a reflection of what we repeatedly do. Excellence, then, is not an act, but a habit. We need to strive for it daily and consistently in everything we do. Be present, treat people fairly, be consistent in your decision making, lead by example and have fun. Excellence will likely become your good fortune!!!"

  • Blake Patterson

    Blake Patterson - Executive Director – Columbia, Sc
    Executive Director – Columbia, SC Integrity

    "Make each day better than the day before and strive for excellence while reaching your vision. "

  • MaryAnn Howell

    Maryann Howell - Executive Director – Winter Park, Fl
    Executive Director – Winter Park, FL Servant Heart

    "Servant leadership elicits peak performance because participation, ideas, and feedback keep you focused on what really matters – the residents, the families, the associates, the people. It's a leadership style that builds a strong culture since it builds respect, trust, and loyalty. This builds optimal responses to the highest possible outcomes for all."

  • Shannon Dattilo

    Shannon Dattilo - Executive Director – Newnan, GA
    Executive Director – Newnan, GA Faithfulness

    "Don’t allow the struggles in life to define you. Let grace flow through you to show kindness to others. And always, always look for a reason to be grateful."

  • Tammy Mullins

    Tammy Mullins - Executive Director – Watercrest Fort Mill Indian Land
    Executive Director – Watercrest Fort Mill Indian Land, SC Integrity

    “The ultimate responsibility to both residents and staff is to assure actions are consistent by always not only choosing right over wrong but courage over comfort. Be the one person that by leading with integrity can make a difference in someone’s life.”


    Janell Dunn - Executive Director Market Street Palm Coast

    "You never know what someone is going through and how a simple gesture such as a smile can change the course of someone’s day. Be that reason why someone’s life is changed today."


    Rosemarie Reid - Executive Director Market Street Viera

    "Every living being should know the feeling of being loved every day no matter their age. Compassion, love and kindness are the qualities that define us as human beings."

  • Sheila Kynion


    "A good leader role models the behavior they want to see in their team and encourages them to follow that example to make a positive difference is someone’s life."