ANGELA BOWDEN

ANGELA BOWDEN,
REGIONAL DIRECTOR OF OPERATIONS

Angela’s journey in senior living began in 1997 as a receptionist at a nursing home and it was there that she found her calling to serve others. For over 21 years she has had the opportunity to work in Skilled Nursing, Assisted Living, Independent Living, and Memory Care. She has held roles as a Receptionist, Assistant Business Office Manager, Admissions & Marketing Director, Regional Marketing Director, Executive Director, Executive Director Partner, and Area Director. Having had the opportunity to work in different product lines in Senior Living Angela has developed skills in within Operations and Sales and Marketing. Angela is a Certified Director of Assisted Living and she has been active with the Alzheimer’s associate for the last 21 years and has served as chairman of the Walk, committee member, and volunteer which allows her to be an advocate for those that can’t advocate for themselves.

She is very honored to have had the opportunity to partner and train several teams and individual team members in becoming successful in their respective roles as she has a passion for serving others and helping them find talents within themselves.

Angela is originally from Lynchburg, TN and currently lives in Memphis, TN with her husband Jason and two youngest children Grace, and John Landon. Her three older children Mathew and Andrew both Navy Veterans, and Destanee a Senior at Trevecca Nazarene College live in Middle Tennessee. In the Summer of 2019 Angela and her family will be relocating to Florida.

Johnita Jackson

JOHNITA JACKSON,
Regional Director of Clinical Operations

I was born in Philadelphia, PA and moved to Florida at the age of 10. I have always had a passion for helping people. I started my career in the healthcare field as a Medical Assistant for over 20 years. Over those years I worked for many physicians throughout Palm Beach County, FL. Becoming a Registered Nurse was my childhood dream and in 2006 I decided to return to school to pursue this dream. I received my Nursing Degree in 2009at which time I began my career in senior care as a floor nurse in a skilled nursing facility before being promoted to Nurse Manager for the Rehab Unit. It is in this role that I fell in love with caring for seniors. After 4 years as a nurse manager I accepted a position as the Health and Wellness Director for a 175 bed Assisted Living Facility. In this role I excelled as a leader. I am passionate about Nursing Leadership because I love to assist nurses in reaching their full potential and providing exceptional care to our seniors during their “Golden Years”. I am a mother of 4 young adult children. I currently reside in Port Saint Lucie, FL with my husband. I enjoy hosting gatherings for family and friends, cheering for the Philadelphia Eagles Football team and shopping for my daughter’s clothing boutique.

SHEENA JEFFRIES

SHEENA JEFFRIES,
Regional Director of Engagement

Sheena Jeffries, TRS, CADDCT, began her tenure at Watercrest Senior Living in 2016 as the Memory Care Director at Watercrest Lake Nona, and now serves as Watercrest’s Engagement Specialist, supporting her initiatives with respect to dementia services and programming.

Sheena’s core value, Collective Cooperation, is practiced through her leadership by working alongside her fellow Memory Care Team. Sheena is a Therapeutic Recreation Specialist with a focus on adaptive methods and technology, to improve the quality of life for individuals with Alzheimer’s and Dementia. Under the guidance of leading researcher and renowned NIH researcher, Sheena lead trial and analysis programs for Montessori Methods within dementia care. On the Dementia Excellence Committee, she acted as an employee advisor and dementia educator for senior care communities in Cleveland Ohio, and in 2010 Sheena was featured in the Future Age Magazine for her “Learn and Create” fine arts program for individuals with memory impairment.

In her free time, Sheena loves spending time with her fiancé Robert and 3 years old son Israel. Education through play is one of her family’s favorite things to do, and they can often be found exploring, learning, and sharing experiences in their community that fosters that passion.

Kim Sviben

Kim Sviben
Area Director of Operations

In 1986, Kim became a nurse and jumpstarted her career in long term care. She spent 12 years serving seniors in a skilled nursing facility before transitioning to assisted living. It was there that Kim discovered her passion for the senior population. She loves their stories, welcomes their wisdom and is grateful to be a part of their days.

Kim also spent several years as a Resident Wellness Director and always treasures her time spent enjoying the residents and having fun with them. She has held roles of Community Resource Coordinator and Executive Director. She is especially grateful for the senior living environment that allows her to build relationships with families and travel with them on their journey and be a trusted advisor during difficult times. She has also been fortunate to be a part of committees and giving back to my community.

Kim lives in Sebastian, FL. She has 2 grown children and had her first grandchild, Alexander in March of 2020. In her free time, she enjoys being on the water on a boat, jet ski or paddleboard. Enjoying nature with her camera. She volunteers with the Sebastian Inlet State Park Rangers as a turtle scout where she looks for nesting sea turtles. She is an avid Philadelphia sports team fan.

Michelle Miller

Michelle Miller
Area Director of Clinical Operations

Michelle was born and raised in Florida.  In her senior year of high school, she got a full scholarship from a singing audition to her local community college.  However, six months into her freshman year, she decided to join the United States Army.  She served 4 years in Military Intelligence as a Korean Linguist, Electronic Warfare Signal Interceptor Specialist.  During her four years, she was stationed in several places, including a year in Korea.  Her last duty station was in Fort Lewis Washington.  It was there that she resided until she returned home 14 years ago. 

Michelle has been a nurse for 22 years now.  She found her “home” with senior living 13 years ago when she started as a floor nurse in an assisted living.  She was quickly promoted to nursing director and remained in that role in two different assisted living companies.  She discovered where she was always meant to be when she came to Watercrest a year and a half ago as an Assistant Executive Director in the Watercrest St. Lucie West community. 

Michelle lives in Port St. Lucie with her husband Paul and has two boys, Gavin aged 24, and Aiden aged 13.  They live 3 blocks away from her mother.  She and her family are active members of their community, having served five years as a Cub Scout Leader, volunteering to be a Keep Port St. Lucie Beautiful Ambassador, and trying to help out in the community wherever possible.  Her family’s motto and mission in life is to leave the world better than it was when they came into it.

Sebastien Watteau

Sebastien Watteau
Area Director of Culinary Operations

Although born in the Loire Valley in France, Sebastien spent his childhood in Mexico where he experienced some of the best hospitality.  He remembers in particular club Maeva, a spectacular beach resort in Manzanillo, where he was introduced to a delectable seafood cuisine.  The fusion of exquisite feasts, and caring service, created a luxuriant experience that made a profound impression in the young boy.  He recalls his heart was set on working in the industry since that moment.

Sebastien left to Seville, Spain after high school, where he completed a brief stint at a hospitality school.  Duty called, and he returned to France to complete his mandatory military service, ending up as a cook in a hotel for high ranking military officers. Sebastien then returned to McAllen, TX, where his mom was living, and enrolled at Texas State Technical College where he completed an Associate’s degree in Food Service.  

After graduation, Sebastien went on to establish a diverse and intriguing culinary career. He owned two restaurants in Texas, which garnered him favorable press, and resulted in his recruitment to work at the luxury hotel La Posada,  in Laredo, Texas, as its Executive Chef. 

Sebastien’s next move was to the world’s political power center – Washington, D.C., where he worked as a Food & Beverage Director at the Hyatt, located in the heart of the District.  However, It wasn’t long before Sebastien crossed over into working as an Executive Chef at federal agencies such as the CIA, NIH, and even the White House.  

The combination of experiences in hospitality, public service, and diverse cultural immersions, fine tuned his core value of “service”.  Now, Sebastien is excited to be imparting his service at Watercrest Senior Living where everyday he looks forward to inspiring the dignity and celebration of life through his culinary skills. 

Sebastien continues to enjoy immersing himself in other cultures and travels extensively with his wife.  Together, they also enjoy visiting restaurants featured on the Food network.  In the end though, his most cherished moments, are when he’s cooking at home, together with his wife, surrounded by their friends and family.

Shannan Rhodes

Shannan Rhodes,
Sales Specialist

Shannan’s career with Seniors started in Bartlett, TN 20 years ago when she and her family moved back to Tennessee from St. Louis Mo. She had always been in a sales role but answered an ad for a Community Development Director position at an assisted living down the street from her home. She knew nothing about the industry and had never been in an assisted living before and fell in love immediately. She started doing outside professional development and quickly moved into a position where she was marketing 2 communities in the area. Her passion for the industry grew until she was working in a community and traveling to assist, train and troubleshoot other communities within the company.

After a merge of two larger companies and a short time marketing hospice, Shannan left the industry for a few years and pursued other sales leadership positions. In these positions the focus was leadership, personal development and sales. The years spent doing this gave Shannan her desire for personal growth, leading others to be the best version of themselves and her increased love for Christ.

In February 2020 Shannan was given the amazing opportunity, through a friend and former co-worker, to join the Watercrest family. She felt like Watercrest was the answer to everything she had been looking for. They felt like a merge between her passion for senior living and her love for serving and leading others.

Shannan is married to Lee, the boy next door, literally he was her neighbor. They live in Somerville TN and have been together for 34 years, have two amazing children, a son Boomer, a daughter Hunter and a beautiful daughter in law, Rebecca. Boomer is an agent with Farm Bureau and Rebecca is an attorney in Martin, TN. Hunter owns her own salon in Cordova, TN and has a spoiled dog named Izzy. Shannan’s hobbies include anything DIY, refinishing furniture in her shop when she isn’t traveling, playing her cello, learning the piano and drinking wine.

STEPHANIE L’HEUREUX

STEPHANIE L’HEUREUX,
SENIOR ACCOUNTANT

Stephanie (“Steph”) comes to Watercrest with an extensive background in Senior Living Accounting, including expertise in Skilled Nursing, Cost Reporting, and Profit and Loss Analysis. She started her accounting career in the hospitality industry with Starwood Hotels where she worked as Accounting Manager for a large scale waterfront Conference Center in New Hampshire, also working with the owners on the development project of a new Westin Hotel in the same area.

Following her success in hospitality, she brought her talents to the Senior Living industry as Regional Accountant where her responsibilities included financial statement preparation and analysis of 8 assisted living, memory care and skilled nursing communities located in Florida, South Carolina, Michigan and Alabama. Steph’s experience also includes construction project accounting, cash management, revenue analysis, budget compilation, Medicare and Medicaid cost reporting, extensive profit and loss analysis, and general ledger maintenance.

Steph has a passion for sharing her knowledge and training with her colleagues on a variety of accounting and industry specific topics while helping them succeed. tephanie is a graduate of the University of New Hampshire, with a Bachelor’s in Hospitality Management from the Whittemore School of Business, and now enjoys the Florida lifestyle spending free time at the beach and paddle boarding with her three children Drew, Taylor and Corey.

Greg Medlock

Greg Medlock,
Regional Accountant

Greg brings 16 years of accounting experience to the Watercrest’s Accounting team.  From small business bookkeeping to Regional Firm Tax preparation and Auditing, he has a strong background in all aspects of the financial spectrum.  Greg also has had multiple years of working with senior living communities and executive directors.  All his experience helps him have a well-rounded understanding of all accounting functions and helps him share his understanding of the accounting processes.

He earned a bachelor’s degree from the University of Central Florida in Business Management.  He enjoys working with budgets and breaking down all aspects involved and building worksheets designed to help his partners understand and share accounting effectively.

Greg has been married to his wonderful wife Melissa for 10 years.  He has four kids three girls (Peyton, Kassidy and Jillian) and one boy (Jase). Greg spends most of his free time spending time outdoors and spends most of his time hunting and fishing.  

Darlene Wirag

Darlene Wirag
Accounts Payable Specialist

Darlene brings with her 20 years of accounting experience to the Watercrest Family.  She has spent most of her accounting career working in both the property management and healthcare fields.

She is a native New Yorker and was born and raised in Putnam/Westchester County NY. Darlene attributes her core value of “kindness” and her dedicated work ethic to the careers of both her parents.

She moved to North Carolina in 2002 and this is where she called home for 18 years. She recently relocated to Florida in August 2020.

Darlene enjoys cooking, gardening and is an avid reader. When she is not at work, she is spending time with family and friends. You can usually find Darlene at the beach, enjoying the sun, sand and water.