jenny phillips,

executive director, watercrest of lake nona

Jenny brings over 13 years of leadership experience to Watercrest of Lake

Nona.  Having served in a variety of leadership roles, Jenny has extensive

knowledge in new community openings and repositioning of low performing



Her expertise in the turnaround of underperforming communities lies not only

with her technical knowledge of regulatory issues, but also her proven skills to

build and empower management teams to overcome operational challenges.


As the Executive Director of a previous flagship community startup, Jenny

led the community through exceptional census growth and achieved start up

occupancy levels exceeding industry standards and competitor experience.

In this role, she initiated and facilitated all pre-opening partnerships with local

business and healthcare providers and led ongoing training programs while

recruiting, training and directing a dynamic leadership team within the



Jenny’s extensive knowledge in assisted living was developed through her

career advancements, serving as Business Office Director, Director of Sales,

Executive Director and mentor and trainer for new Executive Directors in a large

senior living corporation.  In these roles, Jenny strived to share her knowledge

and create an authentic and transparent work environment.


Jenny has passion and enthusiasm for not only helping seniors, but also guiding

and motivating those around her to achieve success.  Highly regarded as an

action-oriented Executive Director, Jenny is deeply committed to residents’

quality of life and attributes positive values to her focus on their spiritual,

physical and emotional needs.


Married to her husband, Jonathan, for six years, they have been blessed with

two children, Hannah (5) and Matthew (3).  In their free time, they enjoy family

outings, cooking and going to the beach.

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