community management

With dramatic increases in the demand for quality senior living communities

comes the responsibility for seasoned assisted living and memory care

operators to partner with stakeholders to meet this demand. The principals

at Watercrest Senior Living Group are proven industry leaders and nationally

recognized for their achievements in the development and operations of

assisted living, memory care, independent living and skilled nursing. Prior to

launching Watercrest Senior Living Group, their success in growing SERVANT

Leaders sparked a culture change that resulted in the turnaround of several

under-performing communities, an entire REIT portfolio, and a regional

operating company.

 

The team’s focus on celebrating associates and their passions has transformed

ideas into action improving the quality of senior living today. Realizing that

expertise is only limited by the potential of people, Watercrest Senior Living

Group attracts the industry’s top talent leading to exceptional results through

expertise and training in:

Financial Operations

 

Sales Operations

 

Marketing and Branding

 

Clinical Services

 

Memory Care Programming

 

Culinary Services

Community Business Planning

 

IT Systems Integration

 

Market Gap Strategies

 

Quality Assurance

 

Talent Management

 

Life Enrichment Innovations

Our caring associates and key vendor partners are passionate about serving

seniors and their families. Each bring to Watercrest Senior Living Group their

unique abilities and act as trusted advisors as we continue to shape the future

of the senior living industry. Working together we live our mission to welcome,

to care, to serve each resident as if they were the only resident.

 

Watercrest Senior Living Group’s personalized customer service program,

namely “With Pleasure”, digs deep into the importance of understanding the

difference between choosing to serve and choosing to be a servant.

Servanthood requires the humility to put all others first. It is not selective,

rather the servant heart is vulnerable and available. At Watercrest Senior

Living Group we look for those qualities and celebrate “why” we do what

we do. Our associates embrace the significant role they play in the lives of our

residents and their families and are empowered to make a difference. In short,

the difference is our people.

development services

Equipped to offer a full complement of advisory services, Watercrest Senior

Living Group will expertly engage your interests with the necessary experience

to ensure your facility or concept is transformed into a thriving senior living

community. Our competencies include but are not limited to the following:

Acquisition Services:

 

        • Preliminary site evaluation

 

        • Market Feasibility Analysis

 

        • Competitive Analysis

 

        • Product Validation Study

Development Services: 

 

        • Selection of architect, interior designer, engineer, GC, legal counsel

          and other professionals

 

        • Manage due diligence process (title, survey, environmental, geotechnical)

 

        • Negotiate LOI/purchase agreement

 

        • Collaborate with architect and interior designer on building design,

          apartment sizes, amenities, finishes, site plan

 

        • Introduce equity and debt sources

 

        • Comprehensive pro forma generation including development costs,

          pre-opening and detailed operating projections

Project Management:

 

        • Coordinate construction draw process

 

        • Full project job cost accounting and reporting

 

        • Monitor general contractor to ensure project stays on schedule and

          on budget